How do you deauthorize itunes from a computer you no longer have access to? The old method of viewing itunes account, authorizations does not give me an option to deauthorize all computers as mentioned in prior articles. Thx in advance
MacBook Pro 15″, macOS 10.14
The button should appear where that No Lyrics Available pane is shown. Can you turn that off, or enlarge your window, or reduce the sidebar on the left? Not sure what that is even doing there when you're looking at your account.
tt2
The button should appear where that No Lyrics Available pane is shown. Can you turn that off, or enlarge your window, or reduce the sidebar on the left? Not sure what that is even doing there when you're looking at your account.
tt2
It isn't supposed to shown on that menu. Open Account > Account Settings... Once you have signed in there should be a Deauthorize All button. It might not be active if you've used the function within the last year.
tt2
I know what it is supposed to show - the issue is that isn't an option on my computer as shown on the screenshot on the orginal post. I think I'll see if I can get one of the old computers out of the mothballs to see if I can get that option. Thx for your reply
But your screenshot does not show what you would see if you clicked Account > Account Settings...
Something similar to this image, with any personal information obscured, would at least demonstrate the issue.
Do you see the Computer Authorizations section?
tt2
That did the trick! Thank you so much for your help.
wonder if I'm the only dummy who didn't notice that that button was placed where it was. Logically it should be right under computer authorizations.
See the If you need to deauthorize a computer that you don't have access to section of Authorize or deauthorize your computer for iTunes Store purchases - Apple Support.
tt2
No. That is the problem. I see computer authorizations but don't see the deauthorize all button
Thx. As mentioned the "deauthorize all" option as mentioned in the article is not available. See screenshot above
You're welcome. 🙂
And now that I've seen it, it wouldn't surprise me if the same set of circumstances have caught others out.
tt2
deauthorize itunes
