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Mr771 Author

Level 1

5 points

Folders in email have disappeared..how to retrieve

Folders in email have disappeared how to retrieve

iPad, iPadOS 15

Posted on Apr 5, 2022 3:02 PM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

293,340 points

Posted on Apr 5, 2022 3:19 PM

You may need to delete the email account from your iPad - then restart the iPad and re-add the email account. If using IMAP, your email and folders should safely remain on the mail server.

To remove the account from your iPad:

Settings > Mail > Accounts > [Your email account] > Delete Account

Restart iPad:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

Re-add email account to iPad:

Settings > Mail > Accounts > Add Account

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Folders in email have disappeared..how to retrieve

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