Apple TV problem

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Apple TV problem

Hello. There is a some problem in my Apple TV. Apple TV wants me to confirm my payment about the film I don’t want to buy maybe someone hacked me ?

Posted on Apr 9, 2022 4:13 AM

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Answer 1

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Urquhart1244

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143,118 points

Apr 9, 2022 11:05 PM in response to duckliza

At this time, I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).

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Answer 2

Apr 9, 2022 9:07 AM in response to duckliza

That functionality should work for other devices with the same Apple ID account. Does someone else have access to one of your other devices? I think it should be a nearby device (within bluetooth range).

Do you have a HomeKit/AirPlay room named “Guest Room”, with an Apple TV device?

You can cancel the purchase from your phone, by not confirming, or partially confirming and then Cancel before finalizing (Face ID).

Use an Apple device to sign in or make purchases on Apple TV - Apple Support

It is new functionality since tvOS/iOS 15.

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Answer 3

duckliza Author

Level 1

1 points

Apr 9, 2022 8:08 PM in response to duckliza

That’s the problem. That no one of my family didn’t want this. but this “fake film” always shows on my all phones

I don’t want to open my Apple TV because it always shows me to pay for the film I don’t want to pay. Please resolve this problem. I want to watch Apple TV as much as I did before.

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Answer 4

duckliza Author

Level 1

1 points

Apr 9, 2022 4:14 AM in response to duckliza

.

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Apple TV problem

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