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do209 Author

Level 1

0 points

Defects in Screen of Macbook pro 2016-2017 with touchbar

After only 2 years of using, the screen of my Macbook pro 2016 appears to be defected with black horizontal lines showing up while using, then the whole screen collapses to black (no external force ever happens).

The problem gets worse and worse as time passes by, and now it occurs whenever I use my Mac for more than 2 hours.

The same problems occur with my friends’ Macbook 2016-2017, and many others owning the same version.

But Apple authorized services refused to accept this as their faults and asked us to pay heaps for replacing the screen, I think a good reconsideration should be done by Apple.

If no solution is given to this case, no one can assure the same problem will mot occur with newer version of Macbook, and our money would go to waste if it occurs.

Can anyone from Apple give an official response on this, please?

MacBook Pro 13″, macOS 12.3

Posted on Apr 11, 2022 2:49 AM