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keithp_40 Author

Level 1

0 points

Screen not responding to unlock. Unable to swipe down.

iPhone 13

Posted on Apr 12, 2022 9:56 AM

Top-ranking reply

ChrisJ4203

Level 10

230,606 points

Posted on Apr 12, 2022 10:12 AM

To unlock the iPhone 13 if using Face ID, one would swipe upwards, not down. Control Center can be opened by swiping downwards from the upper right edge of the screen. It will only respond from there while on the home screen, or in apps if you have that switch turned on in Settings.

If you have tried swiping down from the upper right edge from the home screen and it does not respond, then try a Force Restart on the iPhone. Force restart iPhone - Apple Support

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Screen not responding to unlock. Unable to swipe down.

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