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How can I remove the activation lock without Apple ID info

My mother who owned an iPad, recently died and I got her iPad. There is now an activation lock on it but I do not have proof of purchase for it and I cannot ask the owner since she is obviously not here anymore. How can I remove the activation lock without her Apple ID info



[Re-Titled by Moderator]

iPad mini 2 Wi-Fi

Posted on Apr 12, 2022 11:52 AM

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Question marked as Top-ranking reply

Posted on Apr 12, 2022 11:55 AM

I'm sorry about your loss. See this link for help --> How to request access to a deceased family member's Apple account - Apple Support

1 reply

How can I remove the activation lock without Apple ID info

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