my iphone turns on and then goes black
my iphone turns on and then goes black
iPhone 6s Plus, iOS 14
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Top-ranking reply
Try the following:
▷ Update your iPhone. 📲
If that didn’t help, then try a Hard Reset:
- Press volume up (quickly)
- Press volume down (quickly)
- Press and hold the power button until the Apple logo ( ) appears
If that didn’t work, it could be a hardware issue. ⚠️
Get expert service and support at the Genius Bar.
- Call Apple Support at 1-800-APLCARE or get help here.
- Chat using Messages.