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itunes

‘your purchase could not be completed’ popped up after updating to the newest version.. any idea how to fix it?

iPhone 11, iOS 15

Posted on Apr 14, 2022 6:21 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 15, 2022 3:21 AM

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one

 

Sign in to your Apple ID account page and edit your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

See also the following Apple articles:

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

1 reply
Question marked as Top-ranking reply

Apr 15, 2022 3:21 AM in response to rigby133

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one

 

Sign in to your Apple ID account page and edit your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

See also the following Apple articles:

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

itunes

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