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Starry5583 Author

Level 1

4 points

iMac frozen when updating

iMac froze while updating

iMac 21.5″, OS X 10.10

Posted on Apr 16, 2022 5:06 PM

Top-ranking reply

BDAqua

Level 10

245,477 points

Posted on Apr 16, 2022 5:16 PM

Hold power button in until it shuts down, then try this...

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.

Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

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iMac frozen when updating

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