You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: PyramidPete
PyramidPete Author
User level: Level 1
13 points

iPhone X after update 15.4.1 screen unresponsive

Can anyone fix this? I've tried rebooting and restoring.



iPhone X

Posted on Apr 17, 2022 12:40 AM

Reply
Question marked as Top-ranking reply
User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,105 points

Posted on Apr 17, 2022 1:32 AM

Try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that doesn’t help, then follow these steps to enter Recovery Mode.


Need more help?

View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,105 points

Apr 17, 2022 1:32 AM in response to PyramidPete

Try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that doesn’t help, then follow these steps to enter Recovery Mode.


Need more help?

Reply

iPhone X after update 15.4.1 screen unresponsive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up