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verification failed unknown error occured

i have very old ipad 4th gen i cant reset the i pad, error says verification failed an unknown error occured

iPad, iOS 10

Posted on Apr 17, 2022 5:43 AM

Reply
6 replies

Apr 19, 2022 10:14 PM in response to Eric Root

tried connecting to another wifi network, didnt fix the error. still cant sign out of my apple id, cant turn on icloud back up, error says icloud back up failed 'There was a problem enabling icloud back up.' on the icloud setting, it says "icloud storage datails are currently unavailablere. i did a hard reset too, apple id verification that says i have to enter the passwod for my appleid in settings keeps on popping up on my ipad screen and whenever i enter my password, i still get the verification failed error. can't do factory reset or any other options that would require my password because the ios system is not accepting my password only on this ipad. no issues with my other apple devices tho.connecting the ipad on itunes app didn't resolve the problem either

Apr 17, 2022 6:22 AM in response to rsf9

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

verification failed unknown error occured

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