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I intend to trade in my old iPhone for a new one, so I am kind of confused how to trade in the old one. If I order the new one online and when it arrives, how am I supposed to trade in, send it myself or Apple to send someone to picks it up?
iPhone 11, iOS 14
When you get the new one, Apple will send you (separately) a return package with the appropriate label, and you have 14 days to ship it back.
See the section FAQ at the bottom of this support page:--> Apple Trade In - Apple
Regards
Giulio
My pleasure :)
How to trade in
