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MacBook Pro A1502 not charging and not turning on

My MacBook Pro A1502 is not turning on, not getting charged. Tried resetting SMC, PRAM etc. Even tried with a new charger. Still same issue…

I rarely used it. :-(

MacBook Pro 13″, macOS 11.1

Posted on Apr 19, 2022 9:42 AM

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5 replies

Apr 19, 2022 11:29 AM in response to Knkr

Very good chance the battery was left at 0% charge for too long, or the battery is bad. On an Apple laptop a battery in this state can prevent the laptop from powering on or even charging. Here is an Apple article for troubleshooting Magsafe charger issues:

If your MagSafe cable or power adapter isn't working - Apple Support


You do not provide an exact model as the "A1502" is too broad of a designation as it covers multiple models over years. Only the 2015 MBPro still has hardware support from Apple as the 2014 model will be going "Obsolete" in about a week and only an AASP may be able to service a 2014 model, but only if parts are still available.


Apr 20, 2022 4:10 PM in response to Knkr

As I mentioned the "Axxxx" designation is too broad and covers multiple model years. You can get the exact model number by entering the system serial number here:

Check Your Service and Support Coverage - Apple Support


Assuming the Battery is the problem, then disconnecting the battery from the Logic Board should allow the laptop to power on. Sometimes if you reconnect the Battery while the laptop is still powered on, the Battery may begin to charge. You must allow the Battery to charge at least 10% before powering off the laptop or disconnecting the charger, otherwise the Battery may be permanently damaged. If the Battery has been left completely discharged for a while, then the battery may be already be permanently damaged. Sometimes beginning to charge a Battery after having been discharged for a long time, the Battery may actually begin to swell, so you will want to keep an eye on the laptop for any signs of swelling.


There is a good chance the Battery will need replaced. If the laptop is still supported by Apple, then getting an Apple Battery repair is your best option since the quality of third party Lithium-ion Batteries is extremely poor even when purchased from a reputable vendor such as OWC. Only the 2015 model still has hardware support with Apple, unless Apple is allowing an AASP to replace batteries on the 2013, 2014 models for up to 10 years (sorry cannot find the link to the Apple article referencing possible battery replacement for possibly up to 10 years).



MacBook Pro A1502 not charging and not turning on

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