You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i cant even turn off my iphone 12 promax

my passcode wont work phone says GHI through siri wont turn off


iPhone 12 Pro Max, iOS 15

Posted on Apr 22, 2022 9:00 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2022 9:04 AM

Force restart your phone:


  • Press and quickly release VOLUME UP
  • Press and quickly release VOLUME DOWN
  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


1 reply
Question marked as Top-ranking reply

Apr 22, 2022 9:04 AM in response to cyndi8492

Force restart your phone:


  • Press and quickly release VOLUME UP
  • Press and quickly release VOLUME DOWN
  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


i cant even turn off my iphone 12 promax

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.