You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

unrecognised charge

If i suspect that another party is using my credit card to make purchases, how do i report it to apple?

MacBook Pro 13″, macOS 10.14

Posted on Apr 24, 2022 10:06 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2022 10:44 AM

Was it a subscription?


If the subscription isn't billed through Apple:


Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.


On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.


Resources:

View Purchase History.

▷ Cancel a Subscription.

Billing and Subscriptions.

Returns & Refunds.

Request a Refund.

▷ Check Refund Status.


Need more help?

1 reply
Question marked as Top-ranking reply

Apr 24, 2022 10:44 AM in response to oluwaseun19

Was it a subscription?


If the subscription isn't billed through Apple:


Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.


On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.


Resources:

View Purchase History.

▷ Cancel a Subscription.

Billing and Subscriptions.

Returns & Refunds.

Request a Refund.

▷ Check Refund Status.


Need more help?

unrecognised charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.