Safari Freezing When Trying to Use Messages to Share Weblink

Hey there russellraquel,

Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.

The first step we recommend would be to update your Mac. Updating your Mac to the latest version can potentially resolve unexpected issues:

Update macOS on Mac

Before you get started, it's a good idea to back up your Mac. Then follow these steps to find and install any available software updates or upgrades.

-From the Apple menu  in the corner of your screen, choose System Preferences.

-In the System Preferences window, click Software Update.

-If your System Preferences doesn't include Software Update, learn how to upgrade to macOS Monterey or upgrade to an older macOS, and use the Updates tab of the App Store app to get app updates.

-Click Update Now or Upgrade Now:

Update Now installs the latest updates for the currently installed version, such as an update from macOS Big Sur 11.5 to macOS Big Sur 11.6. 

-Upgrade Now installs a major new version with a new name, such as macOS Monterey. Software Update shows only upgrades that are compatible with your Mac.

-When Software Update says that your Mac is up to date, then macOS and all of the apps it installs are up to date, including Safari, Messages, Mail, Music, Photos, FaceTime, and Calendar.

-If you downloaded any apps from the App Store, use the App Store to get updates for those apps.

-If an error occurs while installing an update or upgrade, learn how to resolve installation issues. 

If the issue persists after updating, we recommend following the steps in this helpful resource to help isolate and resolve the issue you're describing:

If Safari on Mac doesn't open a webpage or isn’t working as expected

If Safari on your Mac isn't working as you expect, one of these solutions might help.

These solutions are appropriate for issues that affect Safari on Mac, including issues such as the following. Before you get started, make sure that your Mac is connected to the internet.

-A webpage is blank or doesn't show all of its content

You can't to sign in to a webpage, despite using the correct sign-in information

-A webpage asks you to remove or reset cookies

-Safari slows down or stops responding

Solutions for issues that affect Safari on iPhone, iPad, or iPod touch are also available.

-Reload the page

-If a page doesn't open or finish loading, try to reload it: Choose View > Reload Page or press Command-R. If that doesn't work, press Command-Q to quit Safari, then reopen Safari and try again. If Safari doesn't quit, press Option-Command-Esc to force Safari to quit.

Install software updates

Install all available Apple software updates, which can include updates for Safari. If you installed any Safari extensions, update them as well. 

Turn off Safari extensions

Even if your Safari extensions are up to date, temporarily turn them off to be sure they aren't affecting Safari in unexpected ways. Choose Safari > Preferences, then click Extensions. To turn off an extension, deselect its checkbox.

Test with a private window 

-A website can store cookies, caches, and other data on your Mac, and issues with that data can affect your use of the website. To prevent the website from using that data, view the website in a private window: Choose File > New Private Window.

-If that works, use the following steps to remove the website's data from your Mac. The website can then create new data as needed. If it's a website that you sign in to, make sure that you know your sign-in information before continuing.

-Choose Safari > Preferences, then click Privacy.

-Click Manage Website Data.

-Select the affected website from the list shown.

-Click Remove.

-Click Done.

-Open the website again in a non-private browser window.

-Check network settings

-Certain network settings, such as those related to using a proxy server or custom DNS server, can affect access to content on the internet. Even if you haven't changed your network settings, you might have installed software that changed those settings for you.

-To find out whether the issue is with the network settings on your Mac, try viewing the website from some other device connected to the same network. You can also add a new network location in Network preferences as a way to quickly reset your network settings for testing.

-To find out whether the issue is with your network itself, try viewing the website after connecting to a different network.

If the issue persists, please let us know. We are here for you.

Have a great day!