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MRosbach90 Author

Level 1

4 points

Freezing

My 8 year old Macbook Air 13" keeps either freezing shortly after restart or wouldnt start but is just showing a white screen, sometimes with a square with a question mark. is it fixable or ready to be trashed?

MacBook Air 13″, macOS 10.13

Posted on Apr 27, 2022 12:00 PM

Top-ranking reply

Smilin-Brian

Level 9

56,191 points

Posted on Apr 27, 2022 12:12 PM

Try the following:

▷ Update macOS.

▷ Try Safe Mode.

▷ Use Apple Diagnostics to test your Mac.

If that does not help, then get expert service and support at the Genius Bar.

Click ▶︎ Start a Repair Request.

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Freezing

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