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Level 1

7 points

I can’t purchase anything with the Apple balance I have

iPhone 7 Plus, iOS 15

Posted on Apr 30, 2022 4:57 AM

Top-ranking reply

Level 10

208,947 points

Posted on Apr 30, 2022 6:30 AM

Contact Apple Support directly, they will help you clear your balance: Get Support

Try also to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

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