You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Files on my iCloud Drive showing as missing in InDesign + Illustrator

Hello!


I have an issue with iCloud that started recently even though I have been using iCloud for awhile. When I open Adobe InDesign or Illustrator and look at my links panel, some of the files are missing. When I try to relink them, I get this message:


So then I search for them on my hard drive in the Finder and they show up but do not show a thumbnail.



I then have to double click to open the file and then the thumbnail shows up and I am then able to relink in my application.


It is adding significant time to my workflow. Any ideas how I can resolve this?


Thank you! Laurie

iMac 27″, macOS 12.3

Posted on May 2, 2022 2:12 PM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2022 2:26 PM

Do you have your iCloud set to Optimize Mac Storage? Turn it off.


System Preferences > Apple ID > iCloud

Similar questions

2 replies

Files on my iCloud Drive showing as missing in InDesign + Illustrator

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.