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User profile for user: khajotia
khajotia Author
User level: Level 6
8,849 points

The contacts widget on my ip 13 pro wont work- any one can help, please?

Hi, as the subject says- will appreciate if someone can help. Screen shots attached:

- i have tried to delete and re add, also restarted the phone but nothing is working. Thanks

Posted on May 5, 2022 5:05 AM

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User profile for user: CMac33
CMac33
User level: Community Specialist

Posted on May 6, 2022 9:48 AM

Hey khajotia,


Because the issue persist after restarting the iPhone there are a few other items we can check:


  1. Ensure that iOS is up to date by going to Settings > General > Software Update.
  2. From the screenshot we see that you are connected to Wi-Fi. Let's try connecting to cellular data to see if the widget then loads. We can also try while connected to another Wi-Fi network if you haven't already.
  3. Go to Settings > General > Language & Region and verify all that information is correct.


Best!

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Question marked as Top-ranking reply
User profile for user: CMac33
CMac33
User level: Community Specialist

May 6, 2022 9:48 AM in response to khajotia

Hey khajotia,


Because the issue persist after restarting the iPhone there are a few other items we can check:


  1. Ensure that iOS is up to date by going to Settings > General > Software Update.
  2. From the screenshot we see that you are connected to Wi-Fi. Let's try connecting to cellular data to see if the widget then loads. We can also try while connected to another Wi-Fi network if you haven't already.
  3. Go to Settings > General > Language & Region and verify all that information is correct.


Best!

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The contacts widget on my ip 13 pro wont work- any one can help, please?

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