You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad mini 6 — unable to log in or use touch controls. Screen frozen. Can’t shut it down to reboot. Help!

iPad mini 6 — Screen frozen, unable to log in or use touch controls. Can’t even shut it down to reboot. Help!

iPad mini, iOS 12

Posted on May 5, 2022 8:32 AM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2022 8:34 AM

Force restart iPad


  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.



3 replies

iPad mini 6 — unable to log in or use touch controls. Screen frozen. Can’t shut it down to reboot. Help!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.