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mac book pro was stuck when updating

my mac book pro was stuck when updating, it has been five hours and the progress bar havent moved at all. i tried shutting it but when i reopens it its still stuck on the same place

Posted on May 5, 2022 3:13 PM

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Question marked as Top-ranking reply

Posted on May 6, 2022 7:52 AM

KyraXu wrote:

my mac book pro was stuck when updating, it has been five hours and the progress bar havent moved at all. i tried shutting it but when i reopens it its still stuck on the same place


You can always force quit a shutdown by holding the power button/TouchID for ~6-10 sec.

Force Shut down your Mac.


Log out, sleep, wake, restart or shut down your Mac

Shut down or restart your Mac - Apple Support



Try a safeoot—SafeBoot How to use safe mode on your Mac - Apple Support


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.


See If you can login here and then launch the installer from your Applications folder—"Install macOS XXXXXX.app"


1 reply
Question marked as Top-ranking reply

May 6, 2022 7:52 AM in response to KyraXu

KyraXu wrote:

my mac book pro was stuck when updating, it has been five hours and the progress bar havent moved at all. i tried shutting it but when i reopens it its still stuck on the same place


You can always force quit a shutdown by holding the power button/TouchID for ~6-10 sec.

Force Shut down your Mac.


Log out, sleep, wake, restart or shut down your Mac

Shut down or restart your Mac - Apple Support



Try a safeoot—SafeBoot How to use safe mode on your Mac - Apple Support


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.


See If you can login here and then launch the installer from your Applications folder—"Install macOS XXXXXX.app"


mac book pro was stuck when updating

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