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Why my phone can’t use Face ID ?
iPhone XS Max
Follow the steps outlined here:
If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
Follow the steps outlined here:
If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If you are using a screen guard, make sure that it doesn't block the FaceID sensors. Try removing it and see if it works.
If it doesn't work, then you should consider visiting a service centre and analyse for any hardware issues.
I have problem Face ID with iPhone XS Max can you help me?
