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Mail crashing on iMac

Mail won’t restart and repeatedly says it quit unexpectedly. Suggestions?

iMac, OS X 10.11

Posted on May 18, 2022 10:55 AM

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Question marked as Top-ranking reply

Posted on May 18, 2022 10:57 AM

You have not provided any useful info such as which model year iMac, what version of Mac OS is installed or what if any troubleshooting you have attempted. Please restart the computer in Safe Mode per the directions below:


Please restart the computer in Safe Mode per the directions in the  How to use safe mode on your Mac - Apple Support link.


Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.


Next, please restart normally and please retest.

1 reply
Question marked as Top-ranking reply

May 18, 2022 10:57 AM in response to Sanfordskier

You have not provided any useful info such as which model year iMac, what version of Mac OS is installed or what if any troubleshooting you have attempted. Please restart the computer in Safe Mode per the directions below:


Please restart the computer in Safe Mode per the directions in the  How to use safe mode on your Mac - Apple Support link.


Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.


Next, please restart normally and please retest.

Mail crashing on iMac

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