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Malware Problem—Safari Page Won't Close

I followed a link from a youtube video and a suspicious site downloaded itself. It immediately asked me to allow notifications and 'Not Allow' would not function. The page will not close. When I force quit Safari and reopen, the page reappears. I have tried emptying the cache and deleting the two suspect cookies but this does not help - the cookies reappear. Shutting down and restarting is ineffective. Malwarebytes doesn't detect anything.


Images show part of Safari page and web address, which has since changed to 6 rather than 5.


I'd be grateful for any suggestions.

iMac 27″ 5K, macOS 12.2

Posted on May 19, 2022 10:49 AM

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Question marked as Top-ranking reply

Posted on May 19, 2022 10:52 AM

After force quitting Safari, try restarting Safari with the Shift key held down.

3 replies

Malware Problem—Safari Page Won't Close

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