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iPhone Black Screen of Death

My iphone screen went completely black on me, but my phone is still working. How can i fix it?

iPhone X, iOS 15

Posted on May 23, 2022 4:08 AM

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Question marked as Top-ranking reply

Posted on May 23, 2022 4:13 AM

To check if it is a temporary glitch, try a forced restart of your X, as per these instructions:--> Force restart iPhone – Apple Support. If the issue persists, it might be a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

May 23, 2022 4:13 AM in response to nancy004

To check if it is a temporary glitch, try a forced restart of your X, as per these instructions:--> Force restart iPhone – Apple Support. If the issue persists, it might be a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

iPhone Black Screen of Death

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