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Level 1

6 points

Why when i push the add button in wallet app nothing happens

Support

iPhone 11, iOS 15

Posted on May 25, 2022 5:37 PM

Top-ranking reply

Level 4

1,084 points

Posted on May 25, 2022 5:45 PM

Hello,

If I’m understanding correctly, your trying to click this button (image below)

And it’s not bringing up this (image below)

I’d first try powering off your phone, then power on, then make sure you have a Wi-Fi connection and try again. Otherwise, I’d say, checkout this article: If you can't add a card to Apple Wallet to use with Apple Pay - Apple Support

Sincerely,

Captain

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