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When I hit play the sound starts, then when picture should come in the program stops playback…but doesn’t crash.
it has worked in past.
all software up yo date.
new MacBook Pro.
Help!
MacBook Pro (2020 and later)
try these tests|:
In a Finder window, play the movie file in QuickTime, does it play correctly?
Open a new blank Keynote project using the Blank, Slide Layout.
Add the movie file, does it play, if it does drag the slide onto the Keynote project you are having problems.
try these tests|:
In a Finder window, play the movie file in QuickTime, does it play correctly?
Open a new blank Keynote project using the Blank, Slide Layout.
Add the movie file, does it play, if it does drag the slide onto the Keynote project you are having problems.
That did it! Thanks
Keynote won’t play .mp4 or .mov files I’ve inserted
