Battery percentage jump and Mac is using battery when it is off.
I have purchased mabook air 2020 in 2021. when I bought it is preinstalled with big Sur os. So, after two or three weeks I have updated it to os 12. From then I am observing an un usual activity in battery percentage.
1)If I charge it to 80% from any level, unplug the charger and shut it down and turning it after three to four hours, then the battery will jump from 80 to 85%.
2) When I charge it to 100% and unplug it and shut it down and put it in the bag and when turn in on, on the next day it shows it is still connected to the power plug and charging in the battery graph, though it is not.
3) when I work on it and shut it down and turn it on after two or three hours, it shows that still working at that time though it is in shut down mode. Observe the screen usage chart.
And I am still facing this issue from 6 months onwards, I have performed all the solution provided by the apple support and taken to the service centre and there they have said it might be the software problem and they reinstalled the software and still the issue is happening. And same thing said to the service centre and they have said "there is nothing we can do as of now, it should be checked with apple support".
Attaching the screenshots of the above three points, please help me out if anyone faced this issue with MacBook Air 2020 model and let me know the answer.
Please help me out.
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