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No Display of New Apple Watch 7 Series

unboxed today my new watch with serial number RN2PXG63Y5, charging since 2 hrs there is no display of anything on the screen, tried cleaning both magnetic side, hard restart but still the same. it seems battery drained can I leave it for charging all night. can anyone assist ??

Posted on Jun 2, 2022 11:22 AM

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Question marked as Top-ranking reply

Posted on Jun 2, 2022 7:35 PM

Since it is a new watch, I wouldn't do much more troubleshooting. I think your best option may be to make an appointment at the Genius Bar in an Apple Store near you and let them look at it:

Genius Bar Reservation and Apple Support Options - Apple


If you bought it directly from Apple, you have 14 calendar days to return an item from the date you received it. See the 'Exchange an item' section in:

Returns & Refunds - Shopping Help - Apple


1 reply
Question marked as Top-ranking reply

Jun 2, 2022 7:35 PM in response to hasmnr

Since it is a new watch, I wouldn't do much more troubleshooting. I think your best option may be to make an appointment at the Genius Bar in an Apple Store near you and let them look at it:

Genius Bar Reservation and Apple Support Options - Apple


If you bought it directly from Apple, you have 14 calendar days to return an item from the date you received it. See the 'Exchange an item' section in:

Returns & Refunds - Shopping Help - Apple


No Display of New Apple Watch 7 Series

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