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I can’t use my Face ID and iPhone is updated
iPhone XR, iOS 15
I would try these troubleshooting steps listed below.
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If that doesn't help I would schedule an appointment with Apple Support.
iPhone Repair - Official Apple Support
I would try these troubleshooting steps listed below.
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If that doesn't help I would schedule an appointment with Apple Support.
iPhone Repair - Official Apple Support
Face ID failure is a hardware issue. ⚠️
Get expert service and support at the Genius Bar.
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status.
I can’t use face id
