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I can’t update my iPhone

pls help me to update my iPhone 7plus


iPhone 7 Plus, iOS 14

Posted on Jun 6, 2022 8:36 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2022 8:59 AM

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad or iPod touch won't update – Apple Support (UK)



1 reply
Question marked as Top-ranking reply

Jun 6, 2022 8:59 AM in response to TawiahFrancis

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad or iPod touch won't update – Apple Support (UK)



I can’t update my iPhone

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