You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

I have received my replacement iPhone. How can I return the damaged one?

I have received my replacement phone

Now I need to know what to do to return the damaged phone

[Re-Titled by Moderator]

iPhone XS

Posted on Jun 7, 2022 6:26 AM

Top-ranking reply

Level 5

7,253 points

Posted on Jun 8, 2022 5:28 AM

If you have received it from Apple, you should receive a separate box to send the old device back.

View in context

Similar questions