You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

anisere231 Author

Level 1

4 points

Help

I need a solution to my iPhone Face ID….. saying a problem detected with the TrueDepth camera

iPhone XS Max

Posted on Jun 14, 2022 6:57 AM

Top-ranking reply

Smilin-Brian

Level 9

56,471 points

Posted on Jun 14, 2022 7:03 AM

Face ID failure is a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status.

View in context

Help

Similar questions