Purchased more but storage won’t update
I upgraded to 200 GB storage but my settings still say full but show 63.4 GB used. I tried restarting my phone several times but I keep running into the same problem. What am I doing wrong?
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ABowers88 Said:
"Purchased more but storage won’t update: I upgraded to 200 GB storage but my settings still say full but show 63.4 GB used. I tried restarting my phone several times but I keep running into the same problem. What am I doing wrong?"
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Troubleshooting iPhone Storage:
Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support.
So, what to do:
Clear Space:
Try clearing internal storage though use of the following:
What Space to Clear:
A. Clear Temporary Internet Files:
Clear your Temporary Internet Files(Cookies & Cache) of Safari:
- Cookies perform remembrance of certain site-entered data.
- Cache keeps a snapshot of the last time you visited a site.
- Go Here: Clear the History and Cookies from Safari on your iPhone, iPad, or iPod Touch - Apple Support
And...
B. Clean TV and Music Libraries:
Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.
And...
C. "Other" being the Culprit:
Use this Link: How to Check the Storage on your iPhone, iPad, and iPod touch - Apple Support. The storage named "Other" is the grey bar. So, to clear that, this is what to perform: Clear Other storage on your iPhone or iPad - Apple Support