You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: salama81
salama81 Author
User level: Level 1
4 points

Why my face id isn’t working

My Face ID isn’t working

iPhone 11 Pro Max, iOS 15

Posted on Jun 15, 2022 12:47 PM

Reply

Similar questions

2 replies
User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,105 points

Jun 15, 2022 1:28 PM in response to salama81

Face ID failure is a hardware issue. ⚠️


—It needs to be serviced A.S.A.P.—


➢ iPhone service pricing.

Get your iPhone ready for service.



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

Reply

Why my face id isn’t working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up