Screen turn off at certain angel

i have MacBook prob13 with touchpad. The screen just shut off when I open it up to a certain angle, at about 80-90 degrees. When I close it back and reopen it then it will turn on again but when it reach certain angle, the screen turn off again.

It has been more than 5 years since I bought it so I think i am not illegible but is there’s any recommendations as changing the screen is very costy

MacBook Pro 13″, macOS 12.4

Posted on Jun 16, 2022 1:26 PM

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Question marked as Top-ranking reply

Posted on Jun 16, 2022 1:37 PM

shoaa32 wrote:

i have MacBook prob13 with touchpad. The screen just shut off when I open it up to a certain angle, at about 80-90 degrees. When I close it back and reopen it then it will turn on again but when it reach certain angle, the screen turn off again.
It has been more than 5 years since I bought it so I think i am not illegible but is there’s any recommendations as changing the screen is very costy


That is a hardware issue with the Projector cable—


See if this program is active, and if you qualify:


Service Program—

13-inch MacBook Pro Display Backlight Service Program - Apple Support


Learn how to get your Mac fixed and how much it will cost. Mac Repair Service Mac Repair - Official Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support




search the i Fix it site if you think you can do this yourself


A work a round is use an external monitor.



3 replies
Question marked as Top-ranking reply

Jun 16, 2022 1:37 PM in response to shoaa32

shoaa32 wrote:

i have MacBook prob13 with touchpad. The screen just shut off when I open it up to a certain angle, at about 80-90 degrees. When I close it back and reopen it then it will turn on again but when it reach certain angle, the screen turn off again.
It has been more than 5 years since I bought it so I think i am not illegible but is there’s any recommendations as changing the screen is very costy


That is a hardware issue with the Projector cable—


See if this program is active, and if you qualify:


Service Program—

13-inch MacBook Pro Display Backlight Service Program - Apple Support


Learn how to get your Mac fixed and how much it will cost. Mac Repair Service Mac Repair - Official Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support




search the i Fix it site if you think you can do this yourself


A work a round is use an external monitor.



Jun 16, 2022 2:47 PM in response to shoaa32

shoaa32 wrote:

My model is eligible but unfortunately I get this problem recently it has been more than 5 years now , is there’s any way that they can fix it for free as this is a manufacturers defect?


Take it in— it makes no difference what I say. Apple or AASP will have to make that call.


Find a Store - Apple


If you are still in doubt about what to do—


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line Apple Support

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support



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Screen turn off at certain angel

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