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Why is my face recognition not working? I have had my phone 13 pro max five eeeks. Apple store could not find anything. They said it could be a software issue!

Why is my face recognition not working? I have had my phone 13 pro max five weeks. Apple store could not find anything. They said it could be a software issue!

iPhone 13 Pro Max, iOS 15

Posted on Jun 21, 2022 7:54 PM

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Question marked as Top-ranking reply

Posted on Jun 21, 2022 8:09 PM

Best to keep chatting with Apple about this, and what resolution they can offer, and when.


Use the Get Support link in the upper right of this webpage.

1 reply

Why is my face recognition not working? I have had my phone 13 pro max five eeeks. Apple store could not find anything. They said it could be a software issue!

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