Erase device

Hello! Here's 3 methods to erase your iPhone

Method 1: Icloud

1. Visit icloud.com and sign into your account.
2. Select “Find iPhone“.
3. Select the “All Devices” option at the top of the screen, then select your device.
4. Choose the “Erase iPhone” option.

Method 2:

1. Connect your iPhone or iPad to any computer that has iTunes installed.
2. Press and hold the “Home” and “Sleep/Wake” buttons simultaneously for about 30 seconds
3. Open iTunes and it should provide a message that your device is connected in Recovery Mode. Select the “Restore” option.

PS: Sorry to hear your screen is damaged. If the screen is cracked and the cracks look like spider webs, you will need to replace the glass and LCD. I would either have it serviced by apple themselves or by an apple certified tech.

iPhone Repair - Official Apple Support

PPS: I would recommend an Otter Box Phone case as they are very hard to break. I have the defender Pro Series, but the defender works just as good (You might want a screen protector too, they are amazing)

Possible Catch 22, I am afraid, if you are saying that you cannot find the phone using iCloud or using a computer.

Take the iPhone in to an Apple Store or Apple Servicer to discuss your options. If repairs are too expensive or impractical, ask Apple to recycle the phone for you.

Get Support

Please get the iPhone repaired.