You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

saad_awesome Author

Level 1

4 points

FACE ID disabled after update of new version software

Why my face id has been disabled? it showing like that “ a problem was detected with true depth camera. Face ID has been disabled”

iPhone X, iOS 15

Posted on Jun 25, 2022 4:50 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Jun 25, 2022 4:54 AM

If the issue persists (after performing the steps provided in the support article that led you here), contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

View in context

FACE ID disabled after update of new version software

Similar questions