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I do not have the old phone, the old sim, the old phone number. How can i deregister this number from my imessages/facetime options.
On my iphone> Settings> click on my name>click on "Name,Phone Numbers, Email" > Under Reachable at: it shows an old number for imessages and facetime.
I can click on Edit button but it doesn't give option to remove that old number.
iPhone 8
jsunsnow wrote:
I do not have the old phone, the old sim, the old phone number. How can i deregister this number from my imessages/facetime options.
On my iphone> Settings> click on my name>click on "Name,Phone Numbers, Email" > Under Reachable at: it shows an old number for imessages and facetime.
I can click on Edit button but it doesn't give option to remove that old number.
Deregister iMessage on your iPhone or online - Apple Support
OK, if that is the right number, then log out of Messages and FaceTime, restart your phone, and log back in. And if that doesn’t fix it change your Apple ID password (a tip from another user who found that this worked)→Change your Apple ID password - Apple Support
Also→What to do after you change your Apple ID or password - Apple Support
I saw what you posted that was removed. You didn’t follow my instructions. So I’m going to be very explicit:
I don't think you understand so I'll go line by line:
Open Settings by tapping on the Settings =Done
Scroll down and tap on Phone=Done
Do Not tap on Edit= I don't even have that option navigating this way
Tap on My Number= that does Nothing. This is not clickable
The field that appears is editable= it is not
This is an iphone 8 btw
Also navigating this way shows me my good new working number. The issue is navigating the following shows an old number as "Reachable"
Settings> name> phone number
If the number no longer works there is no need to deregister it. Texts to the number will fall into the bit bucket, and the sender will get a “not delivered” message. After a few days the iMessage server will recognize that the number isn’t working and will deregister it automatically.
The only time you need to deregister a number is if you move the number to a non-Apple device, and then you can get the confirmation code on that device.
I'm wish we could upload screenshots on here. What I find annoying is that it shows up under my settings for iMessage and facetime. At some point a person will get that number assigned to them from att&t , shouldn't matter if it's not currently assigned I should be able to remove that from my settings since I no longer use it.
Go to Settings/Messages/Send & Receive, tap on your Apple ID and sign out. Also go to Settings/FaceTime, tap on your Apple ID and sign out. Next, Settings/Phone/My Number and correct it there. Then restart your phone.
First, the number in Settings/phone has been editable on every phone I have owned for 15 years.
and the number you are trying to edit is the phone number for your iTunes & App Store billing information, and has nothing to do with any settings on your phone. You can change that in your account management in iTunes.
I don't know what to tell you bro other than link a YouTube video of me doing it. Settings > phone> simply shows the number that I do want and use, even if I could edit it that's not the problem number showing.
I officially give up. Just for the record I did do the first suggestion had signed out of imssage and face time and rebooted that didn't work.
I just reset my apple id password and still that old number shows.
Everything works and my correct number has always been there I just wanted to remove the additional old number that shows up under" Reachable at". Oh well. Maybe it's my fault for not removing it in the old phone and then backing it up and restoring settings on this new phone but still weird that you can't remove old numbers associated with account.
It will only allow to delete my email address.
It will have info icons that give steps to do that I've tried doing but they don't work because the steps are assuming you no longer have the phone but the number is still accessible to you, like if someone ported the number, for me I have no access to phone or that number.
All I wanted was to remove an old number that's still listed under Reachable. Settings> name> Name, phone, email
This was the first thing I did, these directions are useless. In think these directions only work if you transferred the number but don't have the phone. I have nothing, no number no phone.
What happens when you tap Edit on that screen shot?
Deregister a number you don’t have access to
