You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No location services in google maps for family account

I got an iPhone for my child, and enrolled his family account as dependent on mine account. Privacy-location service is turned on. Bu there is no google maps in the location service list. And there us no location service option in google maps privacy setup. So google maps simply cannot use GPS. Why? How can I allow non-apple apps accessing gps location under child's account?

Posted on Jul 1, 2022 12:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2022 7:59 AM

Hi HaleJP,


Welcome to Apple Support Communities. We understand that you're having an issue with using Google Maps on your child's iPhone. We'd like to help.


The first thing we'd like to know is if this issue only happens with the Google Maps app. If you're not sure, try to open Apple Maps and see if you get the same results. Knowing this can help isolate the issue to the specific app or device wide.


In the meantime, this resource may help if you find that it's isolated to Google Maps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

If an app on your iPhone or iPad doesn't work as expected, try this.

1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

If those steps don't resolve the issue, let us know.

Cheers!

3 replies
Question marked as Top-ranking reply

Jul 2, 2022 7:59 AM in response to HaleJP

Hi HaleJP,


Welcome to Apple Support Communities. We understand that you're having an issue with using Google Maps on your child's iPhone. We'd like to help.


The first thing we'd like to know is if this issue only happens with the Google Maps app. If you're not sure, try to open Apple Maps and see if you get the same results. Knowing this can help isolate the issue to the specific app or device wide.


In the meantime, this resource may help if you find that it's isolated to Google Maps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

If an app on your iPhone or iPad doesn't work as expected, try this.

1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

If those steps don't resolve the issue, let us know.

Cheers!

No location services in google maps for family account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.