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I bought a phone off of someone and they have the activation lock on the phone how can I remove it I have no contact with that person
iPhone SE (Gen 3)
Without the Apple ID and Password of the original owner, you will never be able to use the device. Activation Lock is a theft prevention feature which cannot be bypassed. Check this link...
The All Too Common SAD Reality of Buying … - Apple Community
You can recycle the device at any Apple Store.
Hello ~ That is the activation lock. If the person/persons that you bought the iPhone from cannot or will not remove it …the iPhone is basically useless to you. If they cannot/will not remove it…return it and get your money back. We cannot help remove it nor can Apple. Take a look here:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Also:
The All Too Common SAD Reality of Buying a Used iPad/iPhone
~Katana-San~
That’s not possible.
No one has that information.
Apple values your privacy and has safeguards in place to ensure that no one can access the device.
You will need to reach out to the owner because it is the owner’s responsibility to properly erase the device before selling it.
Until then, it is locked. 🔐
how to remove activation lock
