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Why don’t I have Face ID and passcode on my iPhone 11?

Why don’t I have Face ID and passcode on my iPhone 11


[Re-Titled by Moderator]

Posted on Jul 5, 2022 11:36 PM

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Posted on Jul 6, 2022 7:26 AM

Most likely it’s a hardware failure. But start here→If Face ID is disabled on your iPhone or iPad Pro - Apple Support. Note that the last step on that link is to contact Apple support.

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Why don’t I have Face ID and passcode on my iPhone 11?

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