Screen Damage to new Macbook Pro

Question

Level 1

5 points

Screen Damage to new Macbook Pro

I just bought a new Macbook Pro and not even two weeks later a verticle line appeared down my screen. The guys at the repair shop said I need a new screen but it will cost me a good amount. Is there anyway I can claim a new screen off Apple if it's a brand new Macbook?

MacBook Pro 13″, macOS 12.4

Posted on Jul 7, 2022 8:04 AM

Reply

Answer 1

Top-ranking reply

Smilin-Brian

Level 9

56,633 points

Jul 7, 2022 8:10 AM in response to nixcos12

Contact Customer Support by phone or chat:

Call Apple Support at 1-800-APLCARE. 📞
International Support. 🌐
Contact Apple Support. 📝
Chat using Messages. 💬

Reply

Answer 2

y_p_w

Level 6

17,708 points

Jul 7, 2022 8:15 AM in response to nixcos12

Depends on whether it appears to be accidental damage (such as closing too hard or crushing the display). If it doesn't have any signs of being abused, then it could be repaired under the one year limited warranty.

Reply

Screen Damage to new Macbook Pro

Similar questions