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Whenever I try to phone someone from my iphone contact list I get the message “you have dialled an incorrect number “
Even though I know that it is correct.
If I manually punch in the numbers on the keypad it works first and every time.
Would you know what the problem is? Is it as someone has suggested something to do with Dial Assist? How can I correct this.
Thank you
Roy Proud
iPhone 6, iOS 12
Glad it helped. Dial Assist can get confused if you add prefixes in front of numbers. For example, in the U.S., don't put the one in front of the 10-digit number. It will usually work if you do but, sometimes, it doesn't.
Have you tried turning Dial Assist off if it's on or on if it's off? Settings>Phone>Dial Assist
Thank you for help. It was ON and I have switched it to OFF and as I am not abroad at the moment it now works.
Thank you again for your swift response.
Regards
Roy Proud
Problem dialling number
