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A folder with question mark

On startup in my mac a folder with question mark is appear .i ll do all of the steps to reinstall the macos x but the internal disk drive can't found in disk utility as well .so what can I do now can anyone help me

Posted on Jul 17, 2022 2:39 AM

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Question marked as Top-ranking reply

Posted on Jul 17, 2022 4:10 AM

If your Mac starts up to a question mark


A folder with a flashing question mark means that your startup disk is no longer available or doesn't contain a working Mac operating system.



If the question mark appears only briefly

If the question mark appears only briefly before your Mac starts up normally:

  1. Reset NVRAM.
  2. Make sure that your preferred startup disk is selected in Startup Disk preferences.

If the question mark is persistent

If the question mark stays on your screen and your Mac does not start up normally:

  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
  3. Use Disk Utility to repair your startup disk. (Follow the steps for a Mac with an Intel processor.)
  4. If Disk Utility found no errors or repaired all errors, reinstall macOS.
  5. If you still need help, please contact Apple Support.


2 replies
Question marked as Top-ranking reply

Jul 17, 2022 4:10 AM in response to Sumit_7011

If your Mac starts up to a question mark


A folder with a flashing question mark means that your startup disk is no longer available or doesn't contain a working Mac operating system.



If the question mark appears only briefly

If the question mark appears only briefly before your Mac starts up normally:

  1. Reset NVRAM.
  2. Make sure that your preferred startup disk is selected in Startup Disk preferences.

If the question mark is persistent

If the question mark stays on your screen and your Mac does not start up normally:

  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
  3. Use Disk Utility to repair your startup disk. (Follow the steps for a Mac with an Intel processor.)
  4. If Disk Utility found no errors or repaired all errors, reinstall macOS.
  5. If you still need help, please contact Apple Support.


A folder with question mark

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