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Why can’t I open AOL mail with the icon on the bottom of my iPad. I have to open aol.com.

Why can’t I open aol with the icon on the bottom of my iPad. I have to go to aol.com to get my mail. My phone works fine.

Posted on Jul 21, 2022 11:58 AM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

289,550 points

Posted on Jul 21, 2022 3:10 PM

In common with many other Mail providers, AOL now use App Specific Passwords to access IMAP or POP3 mailboxes.

The Mail App on each of your devices, such as your iPad, requires a unique password to be generated from within the AOL account. This App Specific password intentionally differs from your AOL account password - and can only be used to access your AOL mail.

More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1

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Why can’t I open AOL mail with the icon on the bottom of my iPad. I have to open aol.com.

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