Email on wi-fi

strategy1 Said:

"Email on wi-fi: Cannot send / receive email when switch iPhone to Wi- Fi when home. Have new home cable internet provider with wireless modem installed in home. Our normal iPhones are with a different cellular provider Any clues would be helpful please"

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Seem to be an issue with the iPhone's WiFi connection. So, try the following...

Troubleshooting iPhone WiFi:

A few thoughts to try:

I. Start Here: If your iPhone, iPad, or iPod Touch won't Connect to a Wi-Fi Network - Apple Support

II. Clear the Temporary Internet Files:

• Cookies perform remembrance of certain site-entered data.
• Cache keeps a snapshot of the last time you visited a site.
• Go Here: Clear the History and Cookies from Safari on your iPhone, iPad, or iPod Touch - Apple Support

III. Restart your Router:

1. Power: off the router
2. Wait: 30 seconds
3. Power: It back on

IV. Reconnect to your Network:

1. Go to: Settings
2. Tap: Wi-Fi
3. Disable: Wi-Fi
4. Wait: 30 seconds
5. Enable: Wi-Fi

V. Add Back the Network:

1. Go to: Settings
2. Tap: Wi-Fi
3. Remove: the network
4. Wait: 30 seconds
5. Add: the network back

V. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc):

1. Go To: Settings
2. Tap: General
3. Tap: Reset
4. Tap: Reset Network Settings.
5. Enter: [Your Passcode]