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How do carry out a factory reset of my MacBook

I have a MacBook that was used by someone else In the company that has now left and we don’t have their password, how do we reset the machine to factory settings

MacBook Pro 16″, macOS 11.6

Posted on Jul 23, 2022 2:54 AM

Top-ranking reply

WheelieNick

Level 8

39,759 points

Posted on Jul 23, 2022 2:56 AM

If it is an intel Mac follow these instructions

What to do before you sell, give away, or trade in your Mac - Apple Support

You will need to contact them for the password if the Mac is activation locked

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How do carry out a factory reset of my MacBook

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